Service Centre - Helvetica

SERVICE

A luxury watch is a timeless investment. Which is why we believe in delivering nothing less than the absolute best. Our refined service methodology will ensure that all your needs are catered to, while helping you appreciate the true value of a luxury timepiece.

About The Service Centre

The Helvetica, founded by Mr. Ashok Doshi, in conception was among the first in India to step into the luxury sphere in the horology trade. Today it houses a world class state-of-the-art service centre that is at the very pinnacle of what the horology world has to offer. The certified technicians have undergone professional training at the factories of renowned watch-making brands, and are fully equipped to service and repair watches of the highest calibre and complexity, while strictly adhering to the procedures and guidelines of individual brands.

Helvetica is the official service centre for brands such as Rolex, Cartier, Breitling, Bvlgari, Hublot, Omega, Tag Heuer, Rado, Longines, Tissot and others.

Address: Horology Service Centre – S-164, First floor, Express Avenue Mall, Whites Road, Royapettah, Chennai – 600014.
Phone : 7299911167 /044-28464094

Our Servicing Methodology

Evaluation and Estimation

An evaluation report is prepared on the working of the watch, based on which you will receive an estimate for approval before commencing work.

Deconstructing the timepiece

The complete movement and other outer components are disassembled that can run up to hundreds of fine components

Ultrasonic Cleaning

The dismantled watch is placed into an ultrasonic cleaning tank, giving your watch that spa-like scrub down.

Replacing Parts

Every component of the watch, like the glass, bezel, bracelet/leather are inspected for any damage and if required are replaced with new ones. All spare parts are obtained by the respective brands.

Polishing

The case and bracelet are polished until they look as good as new. Our experts are trained to precisely maintain the typical surfaces of each brand and model.

Reconstruction & Movement Testing

The technician then begins the reassembly process of the timepiece while testing its movement for accuracy and functionality.

Casing and Water Pressure Testing

A machine is used to waterproof test the watch with a specified depth of each particular model.

Winder Test

This is the final test performed on the watch after complete reassembly. The winder winds the watch’s mainspring to examine the power reserve of the watch. This takes 7 days in order to certify proper functioning of the timepiece.

Reasons To Count On Us

Our dedication to quality and accuracy at various levels of the servicing procedure is second to none. We only handle the watches using specialized machines and apparatus recommended by the individual Brands. Combining our vast experience and knowledge in the industry, we treat each and every timepiece in our care with the fine attention to detail and tailor-made touch it deserves. At Helvetica, your watches are in the right hands.